David McDonald sits with Andy Hanacek, editor-in-chief of National Provisioner to offer insight into the now 20-year Chinese venture.
After 20 years in China, David McDonald believes it’s an important lesson to integrate with the local economy. Although many of the local companies he deals with are international, they all must adapt to the local customs and economy. As his firm has become a giant in the food processing business, he still knows the importance of listening and problem solving, especially on a local level. Trust and understanding of the local business culture are especially important since the Chinese like many others are hesitant to deal with those they don’t know and understand.
To know more about David McDonald, visit his website at officialdavidmcdonald.com
Uncompromising adherence to food safety and quality is a top priority but listening to customer needs is an underlying focus as OSI Group makes a constant effort to listen and respond with patience, flexibility and open mindedness. David McDonald understands that the only way to long term success is developing and maintaining relationships with his counter parts in China and has spent much time doing so.
Since coming to China in 1992, he has worked closely with Chinese businesses and government officials and has stayed openminded as they work together and as the Chinese develop their infrastructure. He thinks the Chinese are well intentioned but they are still in a development process when it comes to quality standards. A continuing challenge is trying to address perceptions. Western problems and solutions may not mesh with Chinese problems and solutions. Patience is key when dealing with different Chinese officials representing different agencies who may have conflicting goals.
As he looks to the future he is betting on partnerships with Chinese domestic companies. The length of time that he has spent in China gives him a leg up on the ever-increasing competition in the meat and food processing industry. Reliance on established relationships have and will continue to serve him and OSI Group well. He is realistic however and knows that OSI Group will have to stay competitive to remain a player in the Chinese economy. Read: http://www.fooddrink-magazine.com/index.php/articles/producers/1308-osi-group